Mandatory Field on HR Case Creation

artur3
Mega Guru

Hello, I have a requirement to make Opened For field as mandatory on HR Case Creation step. I can't find a place to do that. UI Policy is not working for this place. I can't find it anywhere on Case Configuration that is related to making fields mandatory. Would appreciate a support.

case creation.jpg

6 REPLIES 6

Eliseu de Carva
Tera Contributor

Hi Artur
Could you let me know if you were able to fix this requirement?

Hi Eliseu, we dropped the requirement along the way. I'm long past this project but I do remember that it wasn't simple tweak for Agent Workspace and required some customization.