Mandatory Field on HR Case Creation
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01-18-2024 03:41 AM
Hello, I have a requirement to make Opened For field as mandatory on HR Case Creation step. I can't find a place to do that. UI Policy is not working for this place. I can't find it anywhere on Case Configuration that is related to making fields mandatory. Would appreciate a support.
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04-15-2025 09:59 AM
Hi Artur
Could you let me know if you were able to fix this requirement?
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04-29-2025 05:31 AM
Hi Eliseu, we dropped the requirement along the way. I'm long past this project but I do remember that it wasn't simple tweak for Agent Workspace and required some customization.