Mapping file extension with mime type

[Armando4]

Hi All,

I need to upload a file containing the SSH Public Key on ServiceNow, it has a .pub extension (with text/plain content).

I added that extension to the glide.attachment.extensions property but it seems it's not enough because i got an error that says "File type not permitted or mime type does not match the file content".

I know that the .pub extension is also for MS Publisher, so i think i'm passing a plain/text file while ServiceNow expects the Publisher mime type.

I found this property: glide.security.mime_type.extension_mapping in which i can map the extension with the mime type, so I wrote in the value:

But no luck, same error.

Any suggestions?

Thanks

[Karunakaran · Accepted solution]

Hello @Armando4 ,

Please refer the KB article and its related links.

Hope this will be helpful.

KB Article link: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2659680

Thanks.