Mark Label as Mandatory

DEEPAK KUMAR SI
Tera Contributor

Hi All,

 

I have one field type LABEL in catalog form in service portal, and it has been marked as mandatory with UI Policy action. But when we access the same catalog item from backend it is not appearing as mandatory ?

 

Any suggestion?

10 REPLIES 10

_Gaurav
Kilo Sage

Hi @DEEPAK KUMAR SI 
Can you check whether the Applies to Target record is checked or not in UI policy?
If not then check and try.

Also mark this as helpful if this resolves your query
Thanks!

shubhamdubey
Mega Sage

@DEEPAK KUMAR SI 

 

UI policy only making any field mandatory only form level not on backend level.

For making any manadatory on backend level  please go with Data policy .

swathisarang98
Giga Sage
Giga Sage

Hi @DEEPAK KUMAR SI ,

 

After label field does it contain any checkbox field or any other field ? if so could you please share the snippet of ui policy and label field in the form .

 

Please check and Mark Helpful and Correct if it really helps you.

Regards,

Swathi Sarang

 

 

Hi @swathisarang98 

Yes label field contains checkboxes (This snippet is from Service Portal)

DEEPAKKUMARSI_0-1709787769132.png

Snippet from Backend View

DEEPAKKUMARSI_1-1709787869107.png