Mark Label as Mandatory

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02-08-2024 11:44 PM - edited 02-08-2024 11:45 PM
Hi All,
I have one field type LABEL in catalog form in service portal, and it has been marked as mandatory with UI Policy action. But when we access the same catalog item from backend it is not appearing as mandatory ?
Any suggestion?
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02-08-2024 11:48 PM - edited 02-08-2024 11:49 PM
Hi @DEEPAK KUMAR SI
Can you check whether the Applies to Target record is checked or not in UI policy?
If not then check and try.
Also mark this as helpful if this resolves your query
Thanks!
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02-09-2024 12:04 AM
UI policy only making any field mandatory only form level not on backend level.
For making any manadatory on backend level please go with Data policy .
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02-09-2024 01:08 AM
Hi @DEEPAK KUMAR SI ,
After label field does it contain any checkbox field or any other field ? if so could you please share the snippet of ui policy and label field in the form .
Please check and Mark Helpful and Correct if it really helps you.
Regards,
Swathi Sarang

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03-06-2024 09:09 PM
Yes label field contains checkboxes (This snippet is from Service Portal)
Snippet from Backend View