Max length of SUBJECT in any email notification

nagapramodkanch
Kilo Guru

Max length of SUBJECT in any email notification ?

1 ACCEPTED SOLUTION

Naga,


try to change the max length to 256 first and then try to put it to a bigger value after. It seems that if you don't put it to 256 first, the change will not occur as at a database end (one you cannot change yourself) there is a change in the field data type.


Let us know if that works for you.


Kind regards,


Alexandra


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23 REPLIES 23

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hi Naga,



You may find the below thread as helpful.


https://community.servicenow.com/thread/146756


email.jpg


The max length of the sub line i get is 160 though I made the above changes !!


kaustubh25
Kilo Explorer

Ideally it should not be more than 100 Characters. but if you want you can set it to 150 to 200 depends on your need.


How do I set to 200?