Max length of SUBJECT in any email notification

nagapramodkanch · ‎03-26-2015

Max length of SUBJECT in any email notification ?

alexandrabellog · ‎03-26-2015

Naga,

try to change the max length to 256 first and then try to put it to a bigger value after. It seems that if you don't put it to 256 first, the change will not occur as at a database end (one you cannot change yourself) there is a change in the field data type.

Let us know if that works for you.

Kind regards,

Alexandra

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sandeepm0350565 · ‎08-28-2015

that's the changes i made in my instance and it showing to 256 characters i don't know why it is not changing in your instance

Thanks

sandeep

gosp · ‎08-28-2015

Thanks for your help, I will create a ticket in Hi.

Thanks,

Patrick

sandeepm0350565 · ‎08-28-2015

no problem, when u hear from hi support please let me know ,actually i also need to know exactly whats the issue behind it...

Thanks

sandeep

gosp · ‎09-15-2015

Hi Sandeep,

The answer from HI is:

This is a known issue, the problem is defined in PRB575555.

A workaround is to increase also the max length of the sys_email* tables as well.

ex. yourinstance/sys_dictionary_list.do?sysparm_query=nameSTARTSWITHsys_email%5EelementSTARTSWITHsubject

Regards,

Patric