May I use contextual search in catalog item?

samye
Tera Contributor

Hello,

May I use contextual search in catalog item? I knew contextual search can be used for fields in table(form), record producer and wizard. Is it possible to use contextual search for certain field (eg. short desc) in a catalog item?

I checked below wiki document. Seems it does only mentioned how to config contextual search in table(form), record producer and wizard. Any help will be much appreciated.

Contextual Search - ServiceNow Wiki


Sam

1 ACCEPTED SOLUTION

Laxman8
Kilo Expert

I am not able to find The Macro Variable in variable List

View solution in original post

20 REPLIES 20

Hi Jeremy



Thanks for sharing ,It was helped me alot,But My requirement is to apply contextual search on   three fields on the same catalog item,How can we achieve this,I tried creating another record producer configuration but iam unable to insert that.



Any help will be much appreciated.


Anthony16
Tera Guru

This worked great, however to get it to work in the Service Portal you have to add the contextual search variable macro in your catalog item. I see it in your screenshot however not explained in the steps for people who follow the guide. 

find_real_file.png

find_real_file.png

You may have to add the Widget search in the form design. Wasn't OOB for me. 

Laxman8
Kilo Expert

I am not able to find The Macro Variable in variable List

ikc_jc
Tera Contributor

Try 'Custom'

Hi Laxman,

It's been re-labeled as "Custom".