MCP Server Console blocked on PDI — free vs paid developer instance requirements?

RajatG601622807
Kilo Explorer

2 hours ago

Hello,

I'm evaluating the official ServiceNow MCP Server (sn_mcp_server) to connect an external MCP client via OAuth to:

https://<instance>.service-now.com/sncapps/mcp-server/mcp/<server-name>

 

On my free Personal Developer Instance, I cannot proceed:

  • Application Manager → Model Context Protocol Server (v1.5.1) shows "Unavailable for Instance" / Installation blocked
  • Banner: "This application is unavailable on developer instances"

 

Is Model Context Protocol Server / MCP Server Console supported on free PDIs, or only on licensed instances with Now Assist — and what is the minimum environment required?

 

Thanks,

Rajat

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AndersBGS
Tera Patron

37m ago

Hi @RajatG601622807 

 

as clearly stated by yourself This application is unavailable on developer instances - hence not available on PDIs.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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