Mega Menu - Not showing anything

miles9
Tera Expert

Hi all, 

 

The issue that I am encountering is that if I clone the "Employee" taxonomy the custom taxonomy does not show in the mega menu at all.  If I use the OOB version it does show but I can't add sibling topics other than the OOB IT.

 

I was able to modify the name from IT to IT Test.  I was able to add catalog content as well for the OOB taxonomy.

 

I have tested this on my personal instance and the mega menu in the Employee center works fine.

 

However in the instance I am working on it doesn't work at all.

 

The posts I have read so far mention, logging off and on.  This didn't work.  I have tried incognito mode even clearing my cache for the browser.

 

I have ensured that the connected content is active and accessible by the users that I have impersonated including myself as admin.

 

Would anyone have any clue? Or should I just submit a support ticket?

 

Hopefully it shows in order but the 1st image is the OOB taxonomy showing and the active taxonomy things I can see from the menu.  Except for the test which doesn't show up.  Below that are the clone version which doesn't show up at all.

OOB.PNG

oob taxonomy.PNG

taxonomy clone.PNG

clone.PNG

    

1 ACCEPTED SOLUTION

AshishKM
Kilo Patron
Kilo Patron

Hi @miles9 , 

You have to configure this new taxonomic under Portal Configuration, make sure update in the employee center scope.

 

AshishKMishra_0-1707189633248.png

 

-Thanks,

AshishKM


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

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5 REPLIES 5

AshishKM
Kilo Patron
Kilo Patron

Hi @miles9 , 

You have to configure this new taxonomic under Portal Configuration, make sure update in the employee center scope.

 

AshishKMishra_0-1707189633248.png

 

-Thanks,

AshishKM


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

miles9
Tera Expert

Thank you.  I ended up cloning the employee center portal and it worked.

Good to know it works. 
Thanks for accepting answer.

 


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

MateoBilandzija
Tera Expert

By me its showing but I dont have a clue how it is working with the new Vancouver Release to show the Mega Menu.

I even set up the structure to show it as the new structure. Mega Menu main Element and then the Subtopics.

Any advice @AshishKM