Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

meta field on record producer does not wokr

Alon Grod
Tera Expert

2 hours ago

Hi,

Im using the esc portal. I creaed a record producer and im trying to use the field 'meta' in order to help the user to find the catalog item when searching in the portal but im not getting any result.
What am I doing wrong?

AlonGrod_0-1765391697410.png

 

AlonGrod_2-1765391782395.png

 

 

0 Helpfuls
  • 76 Views
1 REPLY 1

Hajar BENJAHHAR
Mega Sage

38m ago

Hello @Alon Grod , 

 

As I see in your screenshot, AI Search is not enabled on your portal. 

To fix the issue, please enable the AI Search for your portal. 

 

Best regards, 

Hajar

 

0 Helpfuls