‎07-20-2023 11:49 PM
Hi,
I have added Meta data to catalog item with comma separated values. Meta data is policy, new, request.
I have checked AI search is enabled in instance.But for other catalog item Meta is working fine.
How can I resolve this issue?
‎07-21-2023 10:34 AM
Hello @Ashwini Jadhao
Greetings!
It might be because of glide.ts.max_wildcard_expansion property.
refer the below support article and try: (clear system cache or log out and login after this).
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0743809
also refer similar question answered here:
https://www.servicenow.com/community/hrsd-forum/meta-tags-are-not-working-for-catalog-items-in-porta...
please mark the answer as helpful and correct based on Impact!!
Kind Regards,
Ravi Chandra.
‎07-23-2023 09:24 PM
Any feedback on mmy reply? were you able to do this?
Please mark the answer as correct solution and helpful based on Impact.
Ravi Chandra
