microsoft form data send through email in servicenow

Apaul
Tera Contributor

I am trying to implement a scenario. Whenever a microsoft form is submitted, data should be send to my personal email. That email is authenticated to servicenow also so that i can get that email in servicenow and then using inbound email i want it to get into incident table.

So now. the problem is, i can see all my old emails which are in my gmail are coming to servicenow mailbox except Microsoft office email. Can anyone please help me to solve this issue?

 

 

9 REPLIES 9

I was, but i am going to change it now.

I had a similar experience during my training. I used my Gmail ID, and all my emails were visible in the PDI. I immediately reset my PDI so that all data was cleared, since it’s a PDI and the data could potentially be misused elsewhere.

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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omg, my data got leaked and there is a high chance its going to be misused!! If yes, idk what's coming for me now. 

I’m not saying the data was leaked or misused, but since it’s in a PDI, it’s better to reset it as soon as possible.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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i did just now, hope nothing gonna happen