MID Server Issue - Service is running

[Jonathan102]

Hey all,

I am really hoping someone has experinced this issue and figured out a fix.  I am reinstalling MID Servers and on one server, I keep getting this message:

C:\MID Servers\Ballad DEV\agent>start.bat
wrapperm | Unable to install the ServiceNow MID Server service - The specified service already exists. (0x431)
wrapperm | Unable to update the ServiceNow MID Server service - An instance of the service is already running. (0x420)
wrapperm | The ServiceNow MID Server service is already started with status: RUNNING

The service IS NOT RUNNING!!  I have bounced the server. I have created an entirely new folder and still get the same error.  I have changed the mid server name over and over, still get the same error.  I only have two services running for the mids, one for TEST and one for PROD.  There is not a service ruining for DEV.  

I don't know what else to do to figure this out. I'm also unable to delete the entire folder that the DEV agent files are stored in, I keep getting, folder or file is open and its not.  Been wrestling with these installs for two days now.

Thanks!

Jonathan 

[AnveshKumar M]

Hello @Jonathan102 

You might have tried this already, if not give it a try.

1. Run the  batch file C:\MID Servers\Ballad DEV\agent\bin\UninstallMID-NT.bat to remove the old Windows Service. 

2. Open the file C:\MID Servers\Ballad DEV\agent\conf\wrapper-override.conf, then Edit the line: 

    wrapper.displayname=ServiceNow MID Server_NEW_MID_SERVER_NAME_HERE

3. Save the file. 

4. Run the file C:\MID Servers\Ballad DEV\agent\bin\InstallMID-NT.bat to install a Windows Service with the new name.

Please mark my answer helpful and accept as solution if it helped 👍✔️

[NguyễnD]

Hi sir, I tried the steps above. It's work, however it's also stop my current midserver service and only the new midserver are running. (I'm trying to run multiple mid-server service on the same host but not getting any success so far). Do you happen to know how to do that as well

Thanks

[AnveshKumar M]

Hello @NguyễnD 

Can you please elaborate your issue?

Were you able to restart the old Service?

Are the service names distinct?

[NguyễnD]

Hi sir, thank u.

I have able to resolve the issue by by deleting the current mid-server and re-install by Mid-server Installer. I think that when install the mid-server by edit the .config file I have mistakes somewhere that I'm not aware of.

Thanks 

DungNguyen