MID Server Issue - Service is running

[Jonathan102]

Hey all,

I am really hoping someone has experinced this issue and figured out a fix.  I am reinstalling MID Servers and on one server, I keep getting this message:

C:\MID Servers\Ballad DEV\agent>start.bat
wrapperm | Unable to install the ServiceNow MID Server service - The specified service already exists. (0x431)
wrapperm | Unable to update the ServiceNow MID Server service - An instance of the service is already running. (0x420)
wrapperm | The ServiceNow MID Server service is already started with status: RUNNING

The service IS NOT RUNNING!!  I have bounced the server. I have created an entirely new folder and still get the same error.  I have changed the mid server name over and over, still get the same error.  I only have two services running for the mids, one for TEST and one for PROD.  There is not a service ruining for DEV.  

I don't know what else to do to figure this out. I'm also unable to delete the entire folder that the DEV agent files are stored in, I keep getting, folder or file is open and its not.  Been wrestling with these installs for two days now.

Thanks!

Jonathan 

[Luxo Nadappan]

Hi Jon,

You can do couple of  things 

 1.as  its dev mid ,please try delete the services "service" via command prompt .

2.You can try the kb article  "https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0723764" which will guide to uninstall mid server . 

Regards, 

Luxo