mid server service getting stopped again n again

[Apeksha Pathak]

hi all,

very very urgent ...my prod mid server is getting retsrted again & again.

i changed the logon credentials for mid servere which i did in my dev mid server service and it workd absolutely fine but with pro instance its giving me issue..

the prod service getting start, stop continously........please help its very urgeent.

thanks all

[Pratiksha Kalam]

Hello Apeksha,

Some steps to troubleshoot mid server problem have look on this,

https://hi.service-now.com/kb_view.do?sysparm_article=KB0661756

https://hi.service-now.com/kb_view.do?sysparm_article=KB0754285

https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/mid-server/reference/r_M...

If answer is helpful please mark correct or helpful!

Thanks,

Pratiksha

[Ankur Bawiskar]

Hi Apeksha,

Have you installed multiple mid servers on same windows or linux machine?

Regards
Ankur

[Apeksha Pathak]

hi ankur,

i have one server lest say 123.45.678.912 where i have 2 mid servers one for my dev and other for my prod

i kept domain id credentials in logon tab because i have to make changes to the user in AD thriugh service now.

but when i performed same steps for my prod my mid server prod instance service is getting start/ stop again and again

please please help

[Apeksha Pathak]

please share your gmail id or number so i can connect directly 

thanks