MID-Server was successfully installed, but no record was created on my instance.

parcoara
Kilo Contributor

‎12-10-2023 06:28 AM

I tried to install mid-server on my PDI referencing official document and below community article.

https://www.servicenow.com/community/developer-articles/mid-server-on-raspberry-pi/ta-p/2301343

 

Device: Raspberry Pi 3

OS: Raspberry PI OS (64bit)

Installation Files: mid.vancouver-07-06-2023__patch2-hotfix1-10-04-2023_10-06-2023_1235.linux.x86-64.zip

 

Installation itself completed successfully and the service seems to be running.

parcoara_0-1702218332428.png

However there is no record created on mid servers list.

parcoara_1-1702218441837.png

 

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Vrushali Kolte
Mega Sage

‎12-10-2023 07:37 PM

Hi @parcoara ,

 

If your MID server record is not showing on serviceNow, please try below steps :

1. Go to MID Security Policy as shown below:

VrushaliKolte_0-1702265321708.png

2. Open the Intranet Record -

VrushaliKolte_1-1702265383049.png

3. Unchek the Revocation checkbox, save the Record and restart the MId Server.

VrushaliKolte_2-1702265753366.png

 

If my answer solves your issue, please mark it as Accepted ✔️and Helpful 👍.

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