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04-03-2023 09:37 AM
Hi All,
We have new requirement to add below mentioned additional middleware components to ServiceNow.
1. Confluent Kafka
2. solace systems
3. infosphere DataStage
etc.
can we discover middleware components in ServiceNow if yest please provide the suggestion.
Solved! Go to Solution.
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04-05-2023 03:46 PM
To confirm if the middleware components listed are out-of-the-box (OOTB) supported by ServiceNow Discovery, you can refer to the ServiceNow product documentation.
To discover the listed middleware components using ServiceNow Discovery, you will need to customize the patterns and process classification. Here are the high-level steps to discover middleware components using ServiceNow Discovery:
Identify the patterns for the middleware components you want to discover. A pattern is a set of instructions that ServiceNow Discovery uses to identify a specific software or device. You can create custom patterns or modify existing ones to fit your specific environment.
Create or modify the process classification rules to classify the discovered processes correctly. A process classification rule is a set of conditions that ServiceNow Discovery uses to determine the type of process that is running on a device.
Run the discovery process to discover the middleware components. ServiceNow Discovery can use various protocols to discover devices, including SNMP, WMI, SSH, and others.
Validate the discovered middleware components in the CMDB. The CMDB (Configuration Management Database) is a database that stores information about all the components in your IT environment, including software, hardware, and services
Please mark my answer correct/helpful in case it adds value and moves you a step closer to your desired ServiceNow solution goal.
Thanks,
Punit
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3 weeks ago
With the time, Servicenow made the Kafka related patterns OOB. here is the link with more details.
https://www.servicenow.com/docs/csh?topicname=kafka-zookeeper-discovery.html&version=latest
