Missing DELETE ACL in Update Sets
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11-07-2023 07:02 PM
Hi experts, I have a issue when using update sets.
My delete action on ACLs were not added to update sets. I have checked sys_update_xml table and can be sure that I did not put those in another update sets.
Hope to know more information about this problem. I need to know this issue is a system error or something else.
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11-07-2023 07:18 PM
Hi @CrysZzz ,
Can u open that delete ACL n go at the bottom of the ACL where u would be able to see the version related list.There it will show u in which update set the last update is stored. In order to capture it in your update set u can modify something on the ACL may be a description add or remove some space & it will be captured else go to the update set displayed in the version & change it to your update set name by opening the customer updates in a new window.
Thanks,
Danish
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11-07-2023 08:50 PM
Hi Danish, because of deleted ACL, I don't know how to open record like that. In sys_update_xml, I just see the last version before it was deleted.
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11-07-2023 07:32 PM
If you are in correct update set and scope then it should get captured.
Please check the customer updates and move that to your update set
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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11-07-2023 08:42 PM
Hi Ankur, sorry for not clear description, in Customer updates (sys_update_xml), it has "Insert and Update" on my ACL, but no "DELETE". That's why I told it is missing and not put in wrong update set.