Modification of Propose Major incident

[Ram1006]

Hi,

When we click on "Propose a Major incident" button a pop up appears seeking worknotes and business justification. I need to add few more fields along with this two fields. Since its OOB, am not sure can we add additional field in the pop up or how do we go about when i need additional field in the popup when someone clicks propose a major incident.

[Dr Atul G- LNG]

Hi @Ram1006 

You need to update the OOTB UI action:

[NoBert]

Hi Ram1006,

The "Propose Major Incident" function is a UI Action and a related UI Page. But the official statement from ServiceNow is that it is not meant to be customized.

Regards,

Norbert