Modify "No Agents Availaible message" in Finnish language
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10-03-2024 12:21 AM
Hello Everyone,
I want to modify "There are no agents available for your selection at the moment. Please try again later or choose a different option." message in finnish language.
I tried modifying in sys_ui_message table but still i am getting older message in finnish.
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10-03-2024 03:37 AM
Can you please click on 'Manage languages' link from the SS you have shared and check if there is anything that could help?
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10-03-2024 03:50 AM
I checked that also but i did not find anything and also in Agent Availibility topic and Trnasfer to live agent topic that message is not there
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10-03-2024 07:04 AM
The message "There are no agents available for your selection at the moment. Please try again later or choose a different option." is also OOB, correct?
Then if the topics are non editable and Finnish language pack is activated then the OOB message should also be translated into 'Finnish' as OOB behavior.
I need to check and will get back to you if I find something.
Thanks,
Animesh Das
