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What's New Popular Posts Events Career Path More What's happening right now Get the latest info about ServiceNow releases, events, and challenges from our Developer Advocates. Developer Advocate Blog Building ServiceNow apps via Claude Code and the ServiceNow SDK Vibe Coding with Claud... Read More Developer Advocate Blog More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! More Calls. More Build... Read More Product Launch blogs Build anywhere, run on ServiceNow: deploying from external IDEs For developers with pr... Read More Developer Passport blog Developer Passport: AI Agent-Powered Playbooks and Nested Playbooks in the Australia Release Read More Developer Passport blog ServiceNow Flows in the Australia Release | Developer Passport On today's episode of ... Read More Developer Passport blog UI Updates you've been waiting for! Developer Passport: AI Experiences Part 1 Australia Release: Mod... Read More Developer Passport blog New UI Interactions! Developer Passport: AI Experiences Part 2 If you’ve spent any ti... Read More Developer Passport blog ReleaseOps in the Australia Release | Developer Passport If you've ever coordinated a big ServiceNow deployment... Read More Developer Advocate Blog Zurich Content Archive We've Made It To the End of the Alphabet - Zurich is HERE! 🇨🇭 That means its also time for your Develo... Read More Popular Posts Explore the most discussed topics and insights shaping our developer community. Developer forum Only opened by should able to see RITM not other how to restrict Hi All, I have a requi... Read More Developer forum Need to copy comment from RITM to sc_task I need to copy my additional comment from RITM to sc_task . But my sc_task contain ... Read More Developer blog How to Retrieve Previous Field Values in ServiceNow Scripting HISTORYWALKER API v1 →... Read More Developer forum how to enable language localization for servicenow announcements How to translate annou... Read More Developer articles AI Search: Similar Issue Deflection AI Search · Custom Apps · Ticket Deflection Reducing Duplicate Tickets with AI Sear... Read More Developer forum I have added the iframe to the page but I need to have the user already loggedin to the iframe. Read More Events Join virtual and in-person events to learn, collaborate, and connect with practitioners solving the same challenges you are. SPM events OD Podcast: Architecting the Future: Unlocking Enterprise Value with the ServiceNow AI Platform January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173597/architecting-the-future-unlocking-enterprise-value-with-the-servicenow-ai-platform Read More SPM events OD Podcast: Future-Proofing Your Portfolio: Sustaining SPM Over Time Now available on-deman... January 24-June 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173986/future-proofing-your-portfolio-sustaining-spm-over-time Read More SPM events OD Podcast: Measuring What Matters: Establishing Value for SPM Available now on-deman... January 24-July 24, 2026 8:00 AM https://hub.servicenow.com/wcc/eh/1237365/lp/5173974/measuring-what-matters-establishing-value-for-… Read More Regina SNUG Register today for Knowledge 2026 to access Agenda Builder April 7th! Hello SNUG Members! I ... April 03-May 7, 2026 8:00 AM Read More SAM events Inside Autonomous IT: Ask the expert series Join us for our expert series where ServiceNow's own IT leaders share how they move... April 14-April 28, 2026 9:00 AM Read More SPM events Inside Autonomous IT: Ask the expert series Join us for our expert series where ServiceNow's own IT leaders share how they move... April 14-April 28, 2026 9:00 AM Read More Career Path Advance through our Developer Path, a journey designed to help you grow from Explorer to Visionary. Build skills, share knowledge, and shape the future of our developer community. System Administrator You’re highly organized and thrive when working with others. You love sharing technical know-how and building relationships. You keep everyone on track. Learn More Implementer You’re creative and efficient. You relish working through a problem to find the best answer for everyone, because you know give and take is part of the process. Learn More Platform Owner You have a vision for how technology should be used and enjoy working and leading in cross functional teams.

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Activity in Developer

Feedback Task Not Showing in Knowledge Article Related List

Hi Experts, When a published Knowledge Article receives a rating of 1 or 2,  a feedback task should be created.I have implemented a Business Rule, and the feedback task is getting created successfully. However, the created feedback task is not appear...

  • Question

Unable to select the value to map in flow designer

I am working on the flow designer that triggers the Staff change LCE from the Workday payload received. The payload includes New Manager ID and Old Manager ID(both are string inputs to the flow).There is a lookup record for the New Manager ID and the...

  • Question

Need to copy comment from RITM to sc_task

I need to copy my additional comment from RITM to sc_task . But my sc_task contain group type "Restriction" Only user part of sc_task can able to see the sc_task. So, comment is copying properly. I tried creating an event + BR + script action but it ...

  • Question

AI Search: Similar Issue Deflection

  AI Search · Custom Apps · Ticket Deflection Reducing Duplicate Tickets with AI Search Duplicate tickets are a quiet productivity tax. This article walks through a lightweight pattern that catches duplicates before they are created — as the user ...

  • Article

List collectors in WorkSpace

I need help to get details on a customer workspace in the SCTASK/RITM there is a List Collector and it's displaying names of users. and under the name it displays details from the sys_user table for that user.LIKE:Name, First name,Last name,email   h...

  • Question

Only opened by should able to see RITM not other how to restrict

Hi All, I have a requirement only opened by should able to see the Req and RITM not other even requested for should not able to see the request for particular catalog item. I tried restricted via ACL and Query BR but still requested for and other ITI...

  • Question

Resolved! Can't get ACL's to work for custom table lookup

Something must have change, and I probably need to go to HI, but I'll start here first. I have a catalog item that has a Reference lookup to specific Application Templates require in User Setup.On the custom table, I've added the ACL for READ like i'...

  • Question

Order Guide not displaying Next/Submit buttons in Service Catalog

When I'm in the Service Operations Workspace and put in the name of a Catalog Item in the search bar on the upper right, the Catalog Item has no "Next" or "Submit" button.Note that this Catalog item is an Order Guide. So far, this only appears to hap...

  • Question

SLA Elapsed time reset when SLA Definition changes

We have configured multiple SLAs in ServiceNow for the same table with:Same Assignment GroupSame Start / Stop conditionsSame WorkflowDifferent Priorities (P2 and P3)Current behavior:An incident is created with Priority 3P3 SLA gets attached and start...

  • Question

Resolved! Copy custom variable in record producer to OOTB record producer attachment

Hey! In a record producer I have a custom variable of type attachment called 'bifoga_fil':So I want to copy this to the OOTB attachment on the record producer in the back-end, so that the attachment is visible in the banner above and in the logs. I'v...

  • Question

Reusable test

 Reusable test, which is created once and used across other incident test cases. this feature is introduced recently, and it helps in avoiding lot of maintenance activity.

  • Question
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