more action (3 dots) button disable

Go to solution
Apaul
Tera Contributor

‎06-12-2025 05:36 AM

Apaul_0-1749731757057.png


How to disable this more action 3 dots from HR agent workspace? Anyone please help

0 Helpfuls
  • 623 Views
2 ACCEPTED SOLUTIONS

Go to solution
Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Apaul

‎06-12-2025 07:06 AM

But I guess there’s a limit to showing UX actions on the form, similar to other UX elements. So please try this first in the PDI environment.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

0 Helpfuls

Go to solution
Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Apaul

‎07-25-2025 02:54 AM

Yes, mate, that’s exactly what I meant. This can act as a limiter or a way to maintain a good user experience."

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

View solution in original post

12 REPLIES 12

Go to solution
Ankur Bawiskar
Tera Patron
Tera Patron
In response to Apaul

‎06-12-2025 07:20 AM

@Apaul 

then check this link

Remove three dots from the agent workspace and make all UI action visible without click on three dot 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
0 Helpfuls

Go to solution
Ankur Bawiskar
Tera Patron
Tera Patron
In response to Ankur Bawiskar

‎07-08-2025 03:37 AM

@Apaul 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
0 Helpfuls

Go to solution
Ankur Bawiskar
Tera Patron
Tera Patron
In response to Ankur Bawiskar

‎07-25-2025 02:43 AM

@Apaul 

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
0 Helpfuls