MRVS no longer show a horizontal scroll bar after Utah update

sparkles
Tera Contributor

Hi, 

After Utah upgrade we found one custom form missing the the horizontal scroll bar from the fulfiller's side. attached an image for a MRVS and the horizontal scroll bar is missing. the second image from Prod (not upgraded to UTAH yet) and it works fine.

Thanks

1 ACCEPTED SOLUTION

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Just checked on my PDI and on a customer instance, both on Utah. Looks good there, scroll bar just visible.

 

Any client scripts perhaps in place which could cause this? Or a custom variable formatter?

 

Kind regards,
Mark

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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View solution in original post

3 REPLIES 3

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Just checked on my PDI and on a customer instance, both on Utah. Looks good there, scroll bar just visible.

 

Any client scripts perhaps in place which could cause this? Or a custom variable formatter?

 

Kind regards,
Mark

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Thanks Mark! it was the custom variable formatter

I am running into the same scenario. I did create a custom variable formatter to show the variables added into a parent record but there I don't get the scroll bars... What did you do to fix the custom variable formatter?