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07-06-2023 08:46 AM
Hi,
After Utah upgrade we found one custom form missing the the horizontal scroll bar from the fulfiller's side. attached an image for a MRVS and the horizontal scroll bar is missing. the second image from Prod (not upgraded to UTAH yet) and it works fine.
Thanks
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07-06-2023 09:14 AM
Hi there,
Just checked on my PDI and on a customer instance, both on Utah. Looks good there, scroll bar just visible.
Any client scripts perhaps in place which could cause this? Or a custom variable formatter?
Kind regards,
Mark
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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07-06-2023 09:14 AM
Hi there,
Just checked on my PDI and on a customer instance, both on Utah. Looks good there, scroll bar just visible.
Any client scripts perhaps in place which could cause this? Or a custom variable formatter?
Kind regards,
Mark
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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07-06-2023 12:01 PM
Thanks Mark! it was the custom variable formatter
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11-21-2023 10:48 AM
I am running into the same scenario. I did create a custom variable formatter to show the variables added into a parent record but there I don't get the scroll bars... What did you do to fix the custom variable formatter?