MRVS with attachaments

Edoardo Gattei
Tera Expert

Is there any workaround/custom solution to the requirement of having the possibility for MRVS to support attachment type?

4 REPLIES 4

AnirudhKumar
Mega Sage
Mega Sage

Hello @Edoardo Gattei ,

This is tough one because : 

1. There is no OOB attachment variable for multi row variable set

2. Every attachment requires a target record, a different one.

 

The only way to do this is with custom code in UI Macro/Widget.

AnirudhKumar
Mega Sage
Mega Sage

There is an Attachment type variable defined in Multi row variable sets. Did you explore that?

In a MRVS if you try to create an attachment variable the system stops you.

Ref: Service catalog variable sets | ServiceNow Docs

You cannot include the following variable types in an MRVS:

  • Attachment
  • Break
  • Container End
  • Container Start
  • Container Split
  • HTML
  • Label
  • Macro
  • Macro with label
  • Rich Text Label
  • UI Page

VK20
Tera Contributor

Probably it's too late but there is away to customize it. Sometimes it's very convenient to provide a solution for a customer.

This OOTB Business Rule is used to verify this and some others variable types:

"Restrict types for table variable set".

So you can update it.