MRVS with attachaments

[Edoardo Gattei]

Is there any workaround/custom solution to the requirement of having the possibility for MRVS to support attachment type?

[AnirudhKumar]

Hello @Edoardo Gattei ,

This is tough one because : 

1. There is no OOB attachment variable for multi row variable set

2. Every attachment requires a target record, a different one.

The only way to do this is with custom code in UI Macro/Widget.

[AnirudhKumar]

There is an Attachment type variable defined in Multi row variable sets. Did you explore that?

[Edoardo Gattei]

In a MRVS if you try to create an attachment variable the system stops you.

Ref: Service catalog variable sets | ServiceNow Docs

You cannot include the following variable types in an MRVS:

• Attachment
• Break
• Container End
• Container Start
• Container Split
• HTML
• Label
• Macro
• Macro with label
• Rich Text Label
• UI Page

[VK20]

Probably it's too late but there is away to customize it. Sometimes it's very convenient to provide a solution for a customer.

This OOTB Business Rule is used to verify this and some others variable types:

"Restrict types for table variable set".

So you can update it.