MS Teams chat activity buttons and links

[Bidduam]

I would like to change the way the Microsoft Teams chat entry is displayed in the activity stream. Currently the biggest most obvious option is to View the teams chat ultimately, either in the old teams desktop client, or in the new teams or web client. Both of these options are only any good to someone who was part of the actual teams chat.

The smaller link that shows is something that anyone with the write ServiceNow access can see, but it is small and not at all obvious:

Does anyone know where I can find the record to update the way the "You can find the chat record here" link?

[Ankur Bawiskar]

@Bidduam 

it would be great if you share how that's added in activity log and also how have you configured it

you need to find the exact script which does this and then modify it

[Bidduam]

@Ankur Bawiskar 

It is simply added to the activity log via a button or link for "Start Microsoft Teams Chat" it's the OOTB MS Teams plugin

This was not a configuration component, it's just how it comes OOTB

[Ankur Bawiskar]

@Bidduam 

please check if that's a UI macro and see if you can customize that

[Bidduam]

Not that I can find @Ankur Bawiskar