mulesoft integration with servicenow

shristy2
Giga Expert

Hi all,

There is a requirement to integrate mulesoft with servicenow.

Can anyone help me out to what is the procedure and what an all things we require for client and what should we provide to them...etc.. using web based integration method.

Regards,

Shristy Agrawal

8 REPLIES 8

TSP666
Kilo Contributor

I have the same question as Eugene (which Servicenow roles are required ?), any help / advice appreciated


Did anyone ever figure out the roles needed?  


No, currently running into issues with trying to get a Mule-SN integration. Connection test in Mulesoft UI only works when the user account has ADMIN privileges. Im trying to get a support connect at Mule to help, if we can figure it out i will post back with what roles are needed. 

TSP666
Kilo Contributor

My integration account is currently working with the following roles:

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I am sure that these could be trimmed (template_editor, pa_viewer, dependency_views...) but is definitely better than using Admin.

Regards

Tony