Multi-factor authentication with SMS plugin not found

DaiNT21
Tera Contributor

‎08-21-2023 01:20 AM

Hi everyone.

I'm setting the multi-factor authentication with SMS.

I have not found plugin Multi-factor authentication with SMS via document Active the MFA with SMS plugin.

And MFA Context has not MFA Factor Policies tab via document Configure SMS as MFA factor 

DaiNT21_0-1692605688246.png

So I can not config multi-factor authen with sms

Can you resolve the issue?

Thank you very much.

0 Helpfuls
  • 236 Views
1 REPLY 1

Randheer Singh
ServiceNow Employee
ServiceNow Employee

‎08-21-2023 04:40 AM

Hi @DaiNT21 

Could you please specify the patch/build version of your instance?

This plugin requires the Notify - Twilio Direct Driver (com.snc.notify.twilio_direct) plugin to be installed.

 

Thanks,

Randheer

0 Helpfuls