Multi-Provider Single sign-on (SSO)- Configure SSO for a multi domain Instance

Dinesh90
Tera Contributor

Hello @Ankur Bawiskar :
Good day !!
I want to configure SSO for a multi- domain ServiceNow Instance and for the same I was refereeing the below ServiceNow doc.

https://www.servicenow.com/docs/bundle/yokohama-platform-security/page/integrate/single-sign-on/conc...
Basically there are 3 main steps for it.

Dinesh90_0-1749040362324.png

 


I have below queries before I proceed for the actual configurations. Please help.


[1] We have number of users created in our multi-domain instance. But a big numbers of users are created in one of the particular domain.
Query - When creating a new Identity provider of type - SAML, in which domain should we create ? either in global domain or a particular domain which has most of the users created. But if we create identity provider in that particular domain, what will happen to the users login which has users record in other domains ? Should we create in global or TOP to cover all the users ?

[2] - In the above ServiceNow, the last step mentioned is to configure individuals users or all users who belong to a particular company to use SSO. In this they have mentioned how we can add sys_id in a specific user record or company.
Query - How to configure SSO in a one go for all the users available in the instance. How it can be possible to open each user record in the instance and put value in SSO Source field if we have users in thousands.

 

Thanks

2 REPLIES 2

Dinesh90
Tera Contributor

@Ankur Bawiskar @Dr Atul G- LNG @Robert H @Chaitanya ILCR : Hi leaders : could you please help on the above query.

Dinesh90
Tera Contributor

Hello Developers :
Please help me on the above query.