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Multi row variable set not showing any data when RITM is raised through order guide

JPrasad
Tera Contributor

Hi Experts,

We have an order guide which has a catalog items in which we are using a multi row variable set.

When RITM is raised Multi row variable set is appearing blank and I am not able to access the values entered in MRVS.

Also can see the data is not stored in backend sc_multi_row_question_answer table.

 

When I tested this behavior in my PDI it works fine.

When I accessed my catalog item individually in client environment , multi row variable set is populating the variables properly.

please help !! Thanks.

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