Multi row variable set value not getting submitted

Anna_Servicenow
Tera Guru

I have a MRVS in a record producer. After submitting the form, I dont see this in my target table, that is the u_xl_business. Why and how to fix this?

10 REPLIES 10

Aniket Chavan
Tera Sage
Tera Sage

Hello @Anna_Servicenow 

 

Could you provide a bit more detail regarding the issue you're encountering? Specifically:


- Are you facing issues with the data from the MRVS not being transferred to the target table (u_xl_business)?
- Did the record producer form submit successfully, but the MRVS data is missing?
- Are any other variables on the form submitting correctly, or is it just the MRVS causing issues?

 

It might help to double-check if there's any data mapping issue in the script or if there's any missing configuration for the MRVS to be linked to the target table.

 

Looking forward to more information!

 

Please Mark Correct if this solves your query and also mark 👍Helpful if you find my response worthy based on the impact.


Regards,
Aniket

 When I submit the form I have data entered in my MRVS

 

Anna_Servicenow_0-1729669276226.png

After submitting, In the Business form (u_xl_business), I do not see any variable including this.

@Anna_Servicenow Thank you for the update. Could you please clarify the type of record you are creating with this record producer? Additionally, I would appreciate more details on how you are mapping all the MRVS data to the u_xl_business table.

Thank you!

The target is a custom table similar looking of Incident form. I need this value in the multirow variable to be shown in row column format , similarly like how MRVS view.
1) I have not done mapping and dont know how , so that I can at least see this in my form

2) I would like to show this is in row column format (if possible, I wondering if we can show this like how it comes up in RITM)

Moin Kazi
Kilo Sage
Kilo Sage

Hi @Anna_Servicenow ,

 

Could you please clarify which field in your target table you are using to populate the MVRS details? Additionally, could you provide information on how you mapped the MVRS data to the target table fields?