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Multi Row Variable Sets not Showing in catalog item

ragz
Tera Expert

I have a service catalog item and it contains some variables and variable sets .

All variables and single row variable sets are showing up on the service catalog item .

But Mutli row variable set is not showing up , I dont know what I am doing wrong .

Need you support ...

1 ACCEPTED SOLUTION

Mark Roethof
Tera Patron

Hi there,

If you disable all Container variables within that Multi-Row Variable Set, is the Multi-Row Variable Set shown then? We had some similar issues too due to incorrect usage of containers with Multi-Row Variable Sets.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

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Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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12 REPLIES 12

Sam Ogden
Tera Guru

Hi Ragz,

Is the Multi Row variable set inside a container in your catalog item?

Thanks

Sam

No , It is outside the container .

Have you got a screenshot of your setup of the catalog item?

Ashutosh Munot1
Kilo Patron

Hi,

Any script or UI policy return on this?


Thanks,
Ashutosh