Multi Row Variable Sets not Showing in catalog item

ragz · ‎11-14-2019

I have a service catalog item and it contains some variables and variable sets .

All variables and single row variable sets are showing up on the service catalog item .

But Mutli row variable set is not showing up , I dont know what I am doing wrong .

Need you support ...

Mark Roethof · ‎11-14-2019

Hi there,

If you disable all Container variables within that Multi-Row Variable Set, is the Multi-Row Variable Set shown then? We had some similar issues too due to incorrect usage of containers with Multi-Row Variable Sets.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

---

LinkedIn
Community article list

Kind regards,

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

View solution in original post

Ashutosh Munot1 · ‎11-14-2019

Hi,

I would suggest to disable all variables and keep multi row variable set active and then see if visible.

Then activate other variable's one by one.

Thanks,
Ashutosh

Angel Ram_rez1 · ‎07-15-2021

In fact i have disabled containers and it works!!. Marked as helpfull...

someone knows why cannot use containers in junction with multi-row variable set?

KR. Angel

colinthebigguns · ‎04-06-2023

I had the same problem. The container variables in the catalog item itself prevented the Multi-Row Variable set from showing, even with no container variables in the Multi-Row Variable Set.