multiple files attached to a data source

vishu2
Kilo Contributor

Hi All,

I was working on imports and found out that we can attach multiple files to a data source at a time. But when we are loading the records, its only creating one import set. Shouldn't it be creating 2 import set if 2 files are attached?

So that we can transform them later. Please let me know if anyone has any idea about this or advise if i am being silly here

4 REPLIES 4

Midhun1
Giga Guru

Hi Anand,



You can only upload one attachment at a time for a single data source.


vishu2
Kilo Contributor

Hi Midhun,



Yes, uploading one file to data source works fine which is usual thing. But my question here was if servicenow is allowing attaching of multiple files to a data source then why its not creating import set for all the files attached?


Midhun1
Giga Guru

Its a usual functionality of attachment (allowing multiple attachments) so that you can attach the excels and remove the ones which got imported.


Anshu_Anand_
Kilo Sage
Kilo Sage

If the target table is same, just merge the row of all three csv.

and upload attachment as one.

 

Regards,
Anshu