Multiple Lookup Select Box Help with Advanced Ref Qualifier

Patricia Lynch
Tera Contributor

‎07-19-2022 11:53 AM

I have 3 Lookup Select Box Variables that I need to be dependent upon each other

I have a custom table that has the values and dependent values.

So Variable 1 is a lookup to the reference table

Variable 2 is a lookup to the reference table but with variable 1 as the dependent value

Variable 3 is a lookup to variable 2 as the dependent value

I am having a hard time getting this to work with an advanced ref qualifier and the ref_qual_element

My variables:

Segment

Sub segment (dependent on Segment)

Segment field (dependent on Sub segment)

Can someone assit

 

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Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

‎07-19-2022 03:42 PM

Hi Patricia, Please refer to below thread for guidance on how reference qualifier works on Lookup Select box variable.

https://community.servicenow.com/community?id=community_question&sys_id=7d93c765dbd8dbc01dcaf3231f96...

 

- Pradeep Sharma

 

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Patricia Lynch
Tera Contributor
In response to Pradeep Sharma

‎07-20-2022 04:54 AM

Pradeep, I did look at that before posting I am still not sure how to use the 

ref_qual_elements=current.variables.subsegment (on the 3rd List Box) to reference the 2nd list box as a dependent)

 

I can't seem to get it working if you can provide examples and not just a link to another community.

Thanks

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