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Multiple notification in one event

Gab
Tera Expert

I have two (2) notifications that listen to single event, the problem is only one (1) notification is sending when the event is fired, even though they have a different subject, body and recipient, the only thing that common is the target table.

both notification have a weight of 0. What would be the solution here to send both notifications?

Thank you!

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

Ideally both should trigger

Did you check notification has some condition?

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

No condition on both notifications. I also checked the logs and only one notification has been fired.

Hi,

seems strange

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Also, I noticed that it does not actually sending the email. Is there any thing should I configure first?