Resolved! Need to query the download link of attachments on Notification Template
Hello I need help. I am creating a notification template. I would like to add the download link of "Add attachments" of record producer. How to?
Forum Posts
How to Calculate average in dashboard report?
I have two fields- request and month. Month as a choice field and in the dashboard I want to show for each month how many requests are created and the month field will work as a filter over here? So, I got a new requirement, whenever I select a month...
How to pass dynamic values to variables for cart item in cartjs in scripted REST API?
Hi All, How to pass dynamic values for variables in scripted REST API for creating cart item by using cartjs API. Can you please suggest this.
Resolved! Context menu not working properly
Hi, I have created a "update all" context menu by copying the same one from the OOB one which is present. But when I am trying using the menu it is not performing any action. whereas for previous on "Update All" when i click i get a alert whether yo...
Resolved! What is this 'Employee center' announcement from Rome upgrade
Hi Team, After upgrading the instance to Rome upgrade we are seeing the announcement in Portal Homepage "Employee Center Portal" What is the use or purpose of this Portal if we download? If we didn't download this portal will the old 'sp' portal wor...
Refresh OAuth token
Hi All, How to refresh the access token. Am getting the below message in the rest message. OAuth Access or Refresh tokens are not available. Verify the OAuth configuration and click the 'Get OAuth Token' link below to request a new token. How to auto...
refernce qualifier to get ci assigned to user
on catalog form, we have two fields, 1 - requestor 2 - ci if a user selects requestor then in ci - it has to show the list of ci's with class computer assigned to user, if there is no ci then it should show all ci of class computer here is my code an...
Open GlideURL from GlideModal
Hello, We have a requirement to do a Bulk Update on Incident table - Similar to context menu 'Update Selected' , but using a List UI action. I copied the code below from Update Selected Context Menu, and tried to Open it in a popup window using g_nav...
What is the maximum fields we can have on a custom table form layout with out impacting performance.
Hi All, I am working on a custom scoped APP which is extending the Task table and would like to know what are the limitations associated with number of fields one can have on the custom table and what are the impact on the user experience and perform...
Resolved! How can I get the "Edit" button on a custom related list
Hello SN Community, I have a requirement for a custom related list on a form whereby a user can add or remove companies impacted on an incident form. I created the related list through a new relationship (system definition < relationships) but the a...
On the Interactions records the field of Type is a greyed out Read Only, how can I change that to writeable?
Hello - This seems and should be really simple, but it's escaping me as to what is needed. On an interaction, the field of Type is a mandatory field AND it is Read Only. If you go to the dictionary record, it doesn't have it checked as Read Only at...
Resolved! $sp.getRecord() not working with input parameters
Hi, Want to confirm if this is just for me or everyone else. $sp.getRecord() is working fine. However, if I try $sp.getRecord('incident','<sys_id>'), it's not fetching the field values object in Widget Server script. Greatly appreciate your help. // ...
Script to get Groups
Hi guys, I'm new to servicenow. I have a catalog to add/remove users from groups, but I would like to put an option when the user selects a group of type "Approvers" to appear in a read-only list all the approving groups that it is already included, ...
Resolved! What do I need to setup LDAP connection with another environment active directory server? What do we need for SSO, it is same for both or different?
I have to setup LDAP and SSO for the very first time and want some guidance to start up with what do I need from the other end? How to do the setup? Which team/designation person from the other end I should reach out?
How to not re-run a Scheduled Job once it has been executed during that day
I have a scheduled job that runs once an hour.Is it possible to set it up so that once "Condition" is met and the process is executed, it will not be executed for the rest of the day?Currently, I check to see if there is a result of executing the pro...
