Currently I have a BR called Work notes to RITM. This will copy what was put in the task under work notes and pull that up to RITM. Here is the script:What do I need to add to the script so additional comments (customer visible) gets copied up to...
Hi All,I need to create a report with dynamic filter condition for which i need to write a script.This is my 1st time, where i am writing scripts for reporting and i have no idea where to write a script and how to call that script from report.Please ...
Hi,I'm using content URl to display on one of my catalog items.How can I make my source URL dynamic according to the instance I'm in. Right now, I'm hard coding it on each and every instance. I'm trying to see if the URL field can capture the base ...
Coming from Helsinki, I'm just starting to look at the new features in Jakarta (and by virtue of skipping it, Istanbul).I'm super excited about the shiny new Script Debugger and have already been testing it out with various Script Includes. However, ...
can we pull ageing report for incident and task , if yes how>?Please helpclient wants to pull the report , so if i should provide a ageing box on incident and task form or anything else to be done?
the simple list shows me the right list of records an when I click on a record the form widget shows me the entire record to be edited good but.what I need to view is the same that I can see using the open in platform option as defaultthat shows me t...
Hello,I am trying to run a PowerShell script through a custom PowerShell activity in SN. When I test the inputs, I get the following output "Cannot bind argument to parameter 'String' because it is null.". No hresult and no errorMessages.Can anyone s...
What is the difference between "System Definition > Scheduled Jobs" vs. "System Scheduler > Scheduled Jobs"? Which one should I use? Is there an equivalent functionality in "System Definition > Scheduled Jobs" to the "job context" element in "Sys...
Hello All,I have a requirement where we have to provide multiple links in a single field.User should have the freedom of clicking on any link and opening in a new tab/window.Currently in out of box functionality of SNC,they have provided a URL field ...
Management has asked for a report that shows how much time a request item spent in each stage. In fact, more than that, they want to know on average how much time a type of RITM spends in each stage.I have tried browsing the reports, and I can see ...
Does anyone know where this due date is getting the calculations from? I've looked at the business rules and don't see anything.
In the workflow of a service catalog request I've added an approval step. I've been asked to have the request automatically cancel itself if the approval step is not completed within X days of time. How would I implement that?I would *prefer* not...
Hello,I've read many posts and guides about usage of SSH Key authentication in ServiceNow when importing data from 'Data Sources' such as:http://wiki.servicenow.com/index.php?title=Data_Sources#gsc.tab=0Data source fieldsIt is still not clear to me t...
Hi, i have a coloumn that is read only. But now i have to change a few values and i'm the serviceNow admin. But how can i do that, without making the fileld non read only and then read only again after i have changed the values. There must be a smart...
Hi I am trying following to read the data from the table and display in pop up:<?xml version="1.0" encoding="utf-8" ?><j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="jelly:core" xmlns:g2="glide"><style>tr.buttons{height:10px;}</s...