Hi I am trying to run a background script to print the names of some templates on the sn_hr_core_template table. When I run this query it does not print anything. If I enter that query in the list view it displays the records, so I am confused what i...
Greetings, everyone. I need to access a catalogue item that I just created while impersonating as another user (who, I'm very sure, has been assigned the required role). However, when I try to look up the Service Portal while impersonating this other...
Greetings, people. I just discovered something very weird about an app that I'm tasked to develop. When I access the record from the data table while impersonating another user, the UI policies worked perfectly. However, when I access the record fro...
Hi everyone, on the devloper instacne look the ticket conversation like this: But on the customer san diego instacne the ticket looks like this. How can I activate or achieve the better look for the ticket conversation? Thanks for your help.
Hello Everyone, While testing my App with the Quebec version of ServiceNow I'm facing an issue while decrypting the 2-way encrypted password. I was using gr.<field_name>.getDecryptedValue() to decrypt the password but Quebec cannot able to decrypt th...
Hi, Requirement is I want company field to be editable only for the users who belongs to the assignment group whose type is xyz. I am able to check whether the user is member of a particular group. But here we have multiple groups for TYPE = XYZ. how...
Hi, I'm required to set the word limit to 1500 max on a Multi Line Text variable in Record Producer. Here is what I did, but it doesn't work.
Hi ,I am trying to create an UI action to update only one field. I tried using the below code function saveDesc() { var desc = g_form.getValue('description'); g_form.setValue('description', desc); gsftSubmit(null, g_form.getFormElement()...
Hi Team, We have a requirement to make a variable in phone number format. Request you to please help in getting the script for it. Thanks in advance, Abhishek
How to hide application menu and module based on group.I tried business rule Table: Application Menu [sys_app_application] or Module[sys_app_module]When: beforeQuery = trueif(gs.getUser().isMemberOf('Group A') ) { current.addQuery('sys_id','!...
Hello, I must create a button on the Request form. When you click on this button it should generate an Excel file (.csv format) with some informations from Request (price and request number). So to do this I created an UI action. I checked it in the ...
i cannot see the filter navigation on my instance and how to resolve the issue and my version is san diego and i attaching the screen shot below for reference
Hello SN Team, I am facing challenge in changing the text color of required information box in Service Catalog >> Form (Service Portal)? I am attaching a screen print (WITH NO sensitive data) for your attention. Please educate on how to achieve this?...
Hi, I am writing a Dynamic content script while making a dashboard. I wonder how the <g:evaluate> part in dynamic content script works. What I want is, If I select the value of the selectbox, I want to set the value to change as the glide query in th...
Hello All, I have a requirement of updating all my variables values in a MRVS(sc_multi_row_question_answer) for a particular catalog item to sc_task table fields and i am trying with business rules as below which is not working. Condition : curren...
