When trying to receive the Inbound payload from an external third-party application, I have used 'System Web Services->Inbound' to receive the payload. In that inbound web service, I have handled transform mapping and sent the data to a custom import...
Hi. I want to import Data Source once a day. Also, the time when importing once a day should be random. I understand that I use Scheduled Data Import, but I don't know how to do it. Help me! Thank you!
Hi All, I have created a notification on sys_approval table and "Click here to Approve Request online: ${URI}" is oob functionality which will take you to the approver page to Approva/Reject. But it is taking to RITM page. Ques 2. I have created one...
core_company is mentioned in the snow document has the sys_ Domain field, but the corresponding field is not seen in the logic table of snow. What is the main reason? snow doc: https://docs.servicenow.com/bundle/rome-platform-administration/page/...
Hi. I Created Data Source to import Incident records from a remote instance. And I am successful import. But, I am worried that the following message will be displayed. Is there any impact on this message? Thank you!
I made a flow with an action 'Ask for Approval' which is filtered to only 2 persons. The 'approve' part is all right, but the 'REJECT' part has this error: 'Transaction cancelled: manually by system'. How could I fix this? Thanks for your help.
I am trying to remove the assignee name from the email notification and I have created an email script as below. When I test the notification, I am getting [code] [/code] in the email notification and not finding a way to get this removed. Email Scr...
Hi, Does anyone know if it's possible to set up an onload client script only on the service portal so when the user reach the frontpage after logging in then check some user preferences and give a message on the screen that they need to do some actio...
I want to Change the label Additional Comments -> "Customer visible". I can't find anywhere to change or remove it.
I am trying to apply an update set but I am getting 6 "Could not find a table field referenced in this update" errors. However, when I look at the table, these fields do indeed exist. Is it safe to just go ahead and accept these remote updates in th...
Hello I have a catalog item that is suppose to update a Incident after submission but I seem to be having problems with the script. The idea is that on the catalog item you select the incident you wish to update, the values like the current inc short...
Hi All, We have a catalog item which has approval workflow built in. There are times when we need to ad hoc approval to the request. User is able to add an approval but the state does not change to "Requested", User has to manually change the state f...
I have a catalog item which has 2 variables 'requested_for' and 'store_no'. Both are reference fields. 'requested_for' is auto populated with logged in user details, it can be changed too. Based on 'requested_for' the 'store_no' field should show onl...
Hi Team ,We have a timer activity in flow designer and the configuration is as follows Flow is sometimes moving to next step when the wait for condition is after admin_duration(change start time and the values stored in the catalog item) but most...
Hi Team, In RITM , Due to wrong selection of Variable , The workflow gets struck Now I made as correct choice value of variable in RITM .and want retrigger to workflow to particular activity .. RITM already approved , so don't want to retrigger enti...
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