Resolved! Disable Attachments on portal form
Hi Folks, I am trying to hide the Attachment paper clip from the form, but it is not working on portal. I tried onload g_form.disableAttachments(). Attaching the screenshots - Any help would be great!
Forum Posts
Resolved! how we can print the users who are part of application development group using business rule
need the code to display the users
Resolved! Email Client Template - Reply To
Hello! In the notification email script, we can set the 'setFrom' and 'setReplyTo' using the following script: if (current.assignment_group == 'ServiceNow Experts')) { email.setFrom('ServiceNow Experts <servicenowexperts@email.com>'); ...
Resolved! What happens if you update a record in a different scope?
Hi This will probably be a fairly obvious question to a lot of you, so forgive my ignorance. I created my update set in the wrong app scope and am wanting to know what would happen if I changed to a different application scope in my update set and m...
Resolved! Missing variable value on form
We have a catalog item that is working as expected except for a single variable that is not showing on the RITM. I checked in sc_item_option and confirmed that the value is saved but it won't show up on the form even after I disabled all UI Policies ...
Resolved! Flow Designer GlideRecord vs Client Script
Hello, I'm working on a Flow Designer action that is meant to pull a list of records from a GlideRecord and output the response to an array. It seems to be working with a caveat. var company = inputs.company; var contacts = []; var grContac...
Hide choice from List field type
Hi Everyone, I have list type of field which is not referring to any table but have certain choice. Refer below screenshot of dictionary of the field. The requirement is to hide certain choice value dynamically based on some condition, like checkbox...
Resolved! "State" remains open when Request State is "Closed Complete"
After the sctasks are closed the ritms are closed, once the ritms are closed the "Request state" is set to closed but the "State" still remains open and the ticket has a time stamp of when its closed. Looking back a few months ago, this was not happ...
Resolved! How to populate a cost field with the sum of two other cost fields in client script
I need to populate the 'contribution margin' field by adding the 'bill rate' and 'cost rate' fields (screenshot below). See in the info message that these values have letters and numbers. I tried this: var billRate = g_form.getValue('u_bill_rate'); ...
Resolved! How to create an email with the hyperlink that updates the record
Hi, I wanted to create a notification with hyperlinks as interested and not interested, when the user clicks interested it should update the vairbale in the catalog task same when the user clicks not interested. Can anyone please help me how to a...
Auto populating fields from one table to another
Hello , We have a requirement where we have to populated info from one table (say model table) to other (say CI table). For the relation between these two tables, we have this field called Model name on CI table. Requirement is that we populate some ...
Add plain Text field to portal page so I can enter updates(alpha numeric format)
Hello Developers, I am curious to know how I can add a text field to the portal. This way I can enter anything in it in the form of text notes. I will not be pulling data from any table, just plain on a text field. Please see a screenshot of a sample...
Resolved! How to write onCellEdit for validating multiple records through glideAjax
Hi, I am trying to create on onCellEdit Client script on one of my table's listview to validate start date should be less than end, I am successful for writing when single record changes, but now I am working towards updating multiple records at a ti...
Resolved! I want to write business rule for task sla table [please see description]
Once the SLA is breached the assignment group should be "abc" so in the business rule i have given condition as "HasBreached is true " so how to write script in advanced section so that it will set the assignemnet group on incident table
Changing field color based on Null Variable
ok let me explain this better.. i have a Multi Line Text Field "Field1" and i am using that field to Turn the Color of the text and backgroud of another Date Field "Field2" if "Field1" is not NULL I know i can do it with out code but our requir...
