Multiple notification in one event
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‎03-14-2022 01:02 AM
I have two (2) notifications that listen to single event, the problem is only one (1) notification is sending when the event is fired, even though they have a different subject, body and recipient, the only thing that common is the target table.
both notification have a weight of 0. What would be the solution here to send both notifications?
Thank you!
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‎03-14-2022 02:43 AM
No condition on both notifications, I also checked the email logs and only one notification has been fired.
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‎05-26-2022 02:00 AM
Hi
I had similar situations . In my case event was : ci.affected created in task_ci table and notification was getting triggered for Incident table (OOB) and trigger of event is from a BR in Task table ( parent table of INC , prob and change ) . But i wanted similar kind of behaviour for Problem table and change table . So created a 2 - New notification for Problem and change and used same event ci.affected as trigger.
OOB when incident is update when BR trigger event ci.affected i get email. Now same behaviour in other models problem and change from BR trigger when records get updated.
So yes it is possible to have multiple notification for one Event.
In Your case if both email on the same table . If event is fired you will get email both the emails at same time.
If notification ( 2) didn’t go out in your case can u check the HTML part if something wrong or who will receive to send in notification ( send to event creator checked ).
Please Hit like if you find helpful .
Merci
Sreeneketh