Hi Team ,
can any one please help me on this issue
Multiple problem tickets created for P1s and P2s .
When we resolve a major incident in SNOW, a problem ticket is automatically created. We have noticed in the past 2 problem ticket create
2 problem tickets were created instead of 1
Only this record i can find in prb table 'PRB0040868 '
can anyone please help me how to fix this issue .
