Multiple Reduntant LDAP servers

tanajipatil · ‎01-29-2015

I want to configure 4 LDAP redundant servers into ServiceNow. As per wiki

"Specify Redundant LDAP Servers

Administrators can specify multiple servers in the Server URL field in the New LDAP Server form to list their network's redundant LDAP servers. Separate each URL with a space character. The instance searches for an available LDAP server in the order in which they are listed."

On writing all the 4 servers space seperated, total character count is coming around 107. But the Server URL field on the LDAP Server form can accept upto 100 characters.

Can I increase the Max. Length of the Server URL field so that it can accept more than 100 characters and I can mention all my LDAP servers there?

Or ServiceNow can only accept upto 3 redundant servers? If I increase the Max. Length of the field will it work properly?

Any help or suggestions are appreciated.

Thanks in advance for your replies:)

Jim Coyne · ‎01-29-2015

I think you should be fine changing the length to 255. Try it with your development instance first. Change the first three server names to be invalid in order to test the fourth one properly.

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tanajipatil · ‎01-29-2015

Thanks for your replies!!

I will check both ways.

tanajipatil · ‎02-04-2015

Hi Guys!

I increased the field size as per requirement and its working fine.

But will it have any issues if I will go for an instance upgrade in future?

Thanx

Jim Coyne · ‎02-04-2015

That really should not cause any issues during an upgrade.

tanajipatil · ‎02-04-2015

Ok thanks Jim

It was really helpful. Appreciate your help

Jim Coyne · ‎02-04-2015

You are welcome.