Multiple user with same name in select box. How to differentiate

[kennetholesco]

Hi All,

How do you usually differentiate users in a select box like below? Users are having trouble selecting the correct name

thanks!

[Prateek kumar]

Try this
ref_auto_completer=AJAXTableCompleter,ref_ac_columns=user_name.email

[kennetholesco]

Hi Prateek,

Doesn't work too. And it also removed the email for ITIL view.

[kennetholesco · Accepted solution]

Hi All,

I tried this and it worked

ref_auto_completer=AJAXTableCompleter,ref_ac_columns=email,ref_ac_order_by=name

Thanks for your help!