MultiSSOLogout - how to redirect to custom logout page

lampek
Kilo Contributor

Hello

I have a question, I have multi domain neviroment and an MultiSSOLogout script which allows each domain to have their own logout script. But for example client have his own custom login page e.g. instance.service-now.com/client_name, on this page customer login to his account and everything works fine but after he hits Logout button instead to be redirect to his custom login page which is   instance.service-now.com/client_name he is redirect to the standard ServiceNow login page which is instance.service-now.com/navpage.do.

How can I modified the MultiSSOLogout script to redirect to the correct custom client login page instead to ServiceNow standard page ?

7 REPLIES 7

REY CASTILLO
Tera Contributor

Is this exit installation condition placed on the sso side files? Or on the servicenow side? Can it be done on the servicenow side?

Hi Rai,

This in on servicenow side.

The file to update is the Installation Exit (you can find it in the menus) MultiSSOLogout.

ok thank you sir. Also this is for the service portal... will this work there? or do i have to modify the service portal and put the script on the SP page somewhere? for them to be logged out on the service portal?