Hello, everyone.I tested the identical set of scripts from the script background and was given a list of results (which is correct) However, when the same script is used in script include, it just returns only the first line. What might have gone wro...
I have a team that uses a shared on-call voice number. They want to not have to have a group member in the schedule, just the on-call number. I've been researching and all I can find is that you either have all the members add the on-call number to t...
Hi, I have a requirement asking to Add READ access to ROLE used by LDSN User ID's for READ access to Table sys_user_grmember via REST API. Let me know how can achieve this any idea? Thanks,Rashmi
Hi Team, This problem is high priority, required urgent solution for it. While we are creating incident, we have added "Service" for a particular client (service is related to that client only), but after saved the incident, the service is disappeari...
Hello!I changed the layout of the "Service Operational Workspace New Record" view for interaction table. When I create a new interaction in this workspace, the form looks correct. But when I submit the form, the layout looks different. I can't figure...
Hi Guys, Can you please tell me what feasibility is of using CIO dashboard. Thanks!!
Hello,I'm using UI builder to configure sow workspace and I have added single score and now I want once clicked on the number to redirect to a separate tab with that list. How can i do this?
The requirement is to create some sections, fields and embedded lists on the form of the table that extended from cmdb_ci tables. When I try to add them by using Form Layout, I found out that the sections are already created, fields and embedded list...
Hello,I am working on a release. I need to make release active false, when the state is closed. but after making active false state is changing back to closed complete, which is not active. I have checked all business rules, but unable to find anythi...
Per Requirements, once the catalog tasks are complete and closed in the first initial RITM, the first initial RITM will close and a second (new) RITM will be created with additional catalog task. The issues are, when the second (new) RITM it created,...
Hi, How can we able to copy paste images directly from clipboard in the comment field of service portal ? Thanks@Anurag Tripathi @Dr Atul G- LNG @Community Alums @lasse3
Hi Team, I'm building integration between Grafana and ServiceNow, and following the documentation ServiceNow data source for Grafana.I'm struggling with a task to create a read ACL for sys_db_object.name for dedicated role. Because when I do this the...
Hello Community,I need some help with below code.Requirement: Populate Due date on SC Task records from delivery time (in Business days) specified on catalog item. I have created below script, it is working as expected however i need to account for j...
We have implemented the "Start Microsoft Teams Chat" button on Incident table and it is only working for the internal users and NOT for the external user. Both the type of users are present in the sys_user table. Is there any way we can implement it ...
Hi Everyone, I have a requirement where I need to set the "Reply-To" field in email script templates to include the email addresses of all members of a specific group. This group has 12 members. I have created a Script Include for this purpose and, b...