My active item widget is showing different in DEV environment than OOB

[Nehal Dhuri]

Hello All,
On our DEV instance, My active item widget is showing differently.
Please refer to the images below

DEV widget

QA widget

We want the QA widget to match the DEV widget. The active item widget in DEV  and QA is currently read-only.
I also attempted to import the XML of the 'My active item' widget from the QA instance to the DEV instance, but it's throwing an error as follows:
Skipping record for table sp_widget and id 6e449453c33030105a09f0ad9840ddf0 - permission denied

It would be incredibly helpful and beneficial for me if this could be accomplished in some way.

Thank you!

[Dr Atul G- LNG · Accepted solution]

Hi @Nehal Dhuri 

I think, only solution is either try to repair the portal plugins or log a now support case.

[Slava Savitsky]

Have you tried using the Widget Diagnostics feature to find out where the differences come from?

[Nehal Dhuri]

On DEV angular templates are present 

But in the QA angular templates are not there even though it is showing correctly.

[Dr Atul G- LNG]

Is both on same patch and hot fix?

[Nehal Dhuri]

Hii @Dr Atul G- LNG,
Can you please let me know how I can check it?