My Approval Tickets

[srinivas G]

As an approver, I would like to see all of the tickets that I have waiting for my approval and all of the past tickets that I have approved so that I can refer back to them when needed. Add history of tickets to the My approvals section of the portal. See in the format of open and closed tickets that I have to approve or have already approved. 

[Mohith Devatte]

Hello @srinivas G ,

where exactly do you need this on portal ?

can you provide some screenshots ? 

[srinivas G]

in my approvals link

[Community Alums]

Hi @srinivas G ,

As that article suggests, you'll need to clone the widget so you can add code to it.  I would recommend embedding either the form widget or the ticket fields widget to meet your needs.

See here on how to replace an OOTB widget with a cloned one:

https://community.servicenow.com/community?id=community_question&sys_id=2f258b6ddbd8dbc01dcaf3231f961956

My Approvals tab on Service Portal

Service Portal 'Request' Menu Item - How to view closed tickets

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Community Alums]

Hi @srinivas G ,

Any update to this ?Any follow-up required? if not

Kindly mark the answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep