My company module is showing Record Not found

anasuyaray
Kilo Expert

HI,

I wanted to provide a logo for My Company. But whenever I am clicking on my company from my company module, It is showing record not found. I am able to access all other core_company records directly from core_company.list. Please let me know if we need to create a my company record separately in company table in my company view. If then please let me know the procedure. I have checked the link : Creating a Company Profile - ServiceNow Wiki

Any help will be appreciated.

Please find the screenshot below:

find_real_file.png

Thanks,
Anasuya

1 ACCEPTED SOLUTION

The primary field for the record should be True, you can get that record from the customer dev instance and make sure the primary field is True


Screen Shot 2016-04-01 at 12.28.04 PM.png


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16 REPLIES 16

anasuyaray
Kilo Expert

Hi All,



There is another question from my side. My banner image banner color are coming properly for ui 15. But for ui 16, it is showing black with no banner image.


So should it behave like that?


Ui 16, screenshot is below:



find_real_file.png


Ui 15 is coming with proper color and image:


Hi Anasuya,



Please go through the below thread for more info.


Header background image, Add a header background image