My Items widget - Hide Zero activity type result
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05-13-2025 07:19 AM
How to configure the EC portal My Items widget or ActivityConfigurationUtilSNC script, to hide the Activity Configuration entries when the returned number of results is zero?
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05-13-2025 08:36 AM
you will have to clone the OOTB widget, make script changes, then add the newly cloned widget again to esc portal page
what did you start with?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-13-2025 10:09 AM
I started out with the OOB widget, and noticed that case records will be hidden when there is a count of zero. So there has to be a script or config somewhere to do this.