My new option not appearing in drop down list

cgregory
Kilo Explorer

I am trying to add another option into the category choice list.

I have added the new option by right clicking against the category label and selecting configure label. I have added the new option and added it to the selected.

The new option appears in my choice list but still doesn't appear in my drop down list. I have done the same thing in the development environment and it works fine.  Could this be something to do with our personal instance? 

7 REPLIES 7

Anurag Tripathi
Mega Patron
Mega Patron

Make sure it is 'inactive = false'

-Anurag

thank you t_anurag I have made sure that inactive is fault.  Unfortunately its still not showing. 

Viraj Hudlikar
Giga Sage

Hello cgregory,

Did you tried to add new option thru right click on label "Category" and click on "Configure Choices" as it has worked for me multiple times. If you have still issue do let me know and paste some screenshots.

 

Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.

Thanks & Regards,

Viraj Hudlikar.

Hi vhudlikar 

it worked for me when I tried in development but not on our own instance.  Could there be a rule somewhere that limits the number of options I can add?