My new option not appearing in drop down list
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-10-2018 06:38 AM
I am trying to add another option into the category choice list.
I have added the new option by right clicking against the category label and selecting configure label. I have added the new option and added it to the selected.
The new option appears in my choice list but still doesn't appear in my drop down list. I have done the same thing in the development environment and it works fine. Could this be something to do with our personal instance?
- Labels:
-
Personal Developer Instance
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-10-2018 06:46 AM
Make sure it is 'inactive = false'
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-11-2018 01:33 AM
thank you t_anurag I have made sure that inactive is fault. Unfortunately its still not showing.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-10-2018 06:48 AM
Hello cgregory,
Did you tried to add new option thru right click on label "Category" and click on "Configure Choices" as it has worked for me multiple times. If you have still issue do let me know and paste some screenshots.
Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.
Thanks & Regards,
Viraj Hudlikar.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-11-2018 01:34 AM
Hi vhudlikar
it worked for me when I tried in development but not on our own instance. Could there be a rule somewhere that limits the number of options I can add?