My personal developer instance went to offline status.

AnkitaH
Tera Contributor

‎09-13-2024 02:46 AM

Hello, My personal developer instance went to offline status. Lots of datas are present. Please help it out.

dev202317.service-now.com

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎09-13-2024 06:20 AM

HI @AnkitaH 

 

Pdi doesn't come with support,  means if it's reclaim or offline or lost no one can help. 

You can either wait or get a new PDI,you need to release this pdi.

For further,  please take regular backup.

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Dr. Atul G. - Learn N Grow Together
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Sandeep Rajput
Tera Patron
Tera Patron

‎09-13-2024 07:26 AM

@AnkitaH Unfortunately, there is no official support available for the Personal Development Instances and requesting a new solution is only solution available to resolve it. Also, there is no way to restore the data lost as the instance itself is temporary. 

 

Moving forward, please make sure to take backup of your configuration/data on your new instance to avoid such issues in future.