My personal developer instance went to offline status.

Community Alums · ‎09-13-2024

Hello, My personal developer instance went to offline status. Lots of datas are present. Please help it out.

dev202317.service-now.com

Dr Atul G- LNG · ‎09-13-2024

HI @Community Alums

Pdi doesn't come with support, means if it's reclaim or offline or lost no one can help.

You can either wait or get a new PDI,you need to release this pdi.

For further, please take regular backup.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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Sandeep Rajput · ‎09-13-2024

@Community Alums Unfortunately, there is no official support available for the Personal Development Instances and requesting a new solution is only solution available to resolve it. Also, there is no way to restore the data lost as the instance itself is temporary.

Moving forward, please make sure to take backup of your configuration/data on your new instance to avoid such issues in future.